At BSM Vision, we strive to ensure our customers are satisfied with their purchases. However, due to the nature of our beauty products, which are carefully crafted and tailored for our customers, all sales are final. We do not accept returns or exchanges. To ensure the best experience, please review product details, descriptions, and ingredient lists before purchasing. If you receive a damaged or defective item, please contact our customer service team at bsm@bsmvision.net, and we will be happy to assist you.